Terms and conditions

Full payment is required before work will start on your website.

The package content is shown on the packages page.

The hosting and domain name will be acquired through a third party supplier with initial management from Websitedad. They will be acquired for 1 or 2 years depending on your choice of package. They can be extended after that time.

The hosting package is for the specified amount of web space, this is usually plenty for a small site but can be upgraded if required. There is a minimum 10GB monthly traffic allowance, again plenty but this can be upgraded as required. The hosting package gives your site php and mySQL support as well as management statistics like how many visitors have there been to your site. There are up to 10 email (POP) accounts that will be created for you, depending on your package. You may wish to have them redirected which we will do or you may want to set them up in Outlook or a mail client of your choice. There is a webmail client.

Part of the design process will be to determine what keywords and phrases will be used by potential customers in search engines, like Google. Your site will be optimised for these words and phrases but no guarantees can be given to how well your site will rank in any search engine.

Requirements gathering will be by face to face meeting or electronically. There will be telephone contact and a questionnaire to complete in preparation.

Included are up to 10 product pages with 10 products per page. If you need more than this then we can make these pages on a day rate basis of £250 per day. If you are able to create your own web pages then you are quite free to add to the site as you wish, it is your site. However we would not be able to support those pages. You will be responsible for producing photographs of your products however we can do this for you at a rate of £250 per day extra.

The ecommerce aspects are provided by the use of PayPal. This has several benefits. You don't need to be processing credit cards already and all security is their responsibility. There is a cost per transaction which is a maximum of 3.4% + 20p. This will be discussed at the initial meeting along with what you need to do to set it up. I will need access to your PayPal account to set up the buttons (unless you do your own) to make the sale, I will of course only use it for this purpose and once that process is complete you will be advised to change your PayPal password. You will be provided with an Excel spreadsheet to help with pricing your products to ensure that your margins are maintained with the transaction costs.

Support on the website created by Websitedad is for 3 months by email only.

On completion of the website all documentation and passwords will be handed over to you. On-going support can be provided on an ad hoc basis at £30 per hour. This can include modifying product pages, changing the look and feel of the site, monitoring email, producing management information etc.

Apart from all the specifics above we will of course be as flexible as possible to meet your needs.

 

 

© Website Design and Development 2011